Refund & Cancellation Policy
Last updated: April 14, 2026
1. Cancellation Policy
We understand that business needs change. You can cancel your ZeeOffer subscription at any time directly through your admin dashboard.
- Cancellation will take effect at the end of your current billing cycle.
- You will continue to have full access to the platform until the period you've paid for expires.
- No further charges will be applied to your account after cancellation.
2. Refund Eligibility
To ensure customer satisfaction, we offer the following refund terms:
- Monthly Plans: Refund requests must be submitted within 7 days of the initial purchase or renewal.
- Annual Plans: Refund requests must be submitted within 15 days of the purchase for a full refund.
- Technical Issues: If you experience persistent technical failures that prevent you from using the service, and our support team is unable to resolve them within 5 business days, you may be eligible for a pro-rated refund.
3. Processing Timeline
Once a refund is approved by our billing department:
- The refund will be issued to the original payment method used during purchase.
- Processing usually takes 5-10 business days, depending on your financial institution.
- You will receive an email confirmation once the refund has been initiated from our side.
4. Non-Refundable Items
Certain cases are not eligible for refunds:
- Fees for custom one-time set-up or professional services.
- Accounts terminated due to violations of our Terms and Conditions.
- Failure to cancel a subscription before the renewal date (outside the 7/15 day grace period).
For any questions regarding billing or to request a refund, please contact our support team at support@zeeoffer.com